Pearl Lemon Events is a professional event management company based in the UK, specialising in delivering high-quality event planning services for corporate functions, private events, weddings, and large-scale activations. We are committed to providing outstanding event experiences while respecting your privacy and personal data.

Who We Are

Pearl Lemon Events is a UK-based event management company providing professional event planning and coordination services across various industries. For the purposes of this Privacy Policy, “we,” “us,” or “our” refers to Pearl Lemon Events.

Information We Collect

We collect personal information to provide our services and improve your experience with us. This may include:

• Personal Identifiable Information (PII): Name, email address, phone number, job title, company name, and other details you provide directly to us.
  
  
• Non-Personal Information: Data about your interactions with our website, services, and emails that do not personally identify you.

Information You Provide Directly

When you contact us, request a quote, or sign up for updates, we may collect personal information such as:

• Full name
  
  
• Email address
  
  
• Phone number
  
  
• Company name
  
  
• Event details (type, date, location)
  
  

We use this information to respond to inquiries, provide event-related services, and improve communication with you.

Information Collected Automatically

When you visit our website, we automatically collect certain information to help us improve your experience, such as:

• IP Address
  
  
• Browser and Device Information: Type of browser, device used, and operating system.
  
  
• Usage Data: Information about how you handle and interact with our website (e.g., pages viewed, links clicked).
  
  

This information helps us monitor website traffic, increase functionality, and ensure security.

Information from Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you interact with our content on social media, we may collect information available on those platforms (e.g., name, profile picture, interaction).
  
  
• Event Partners: If you are referred by an event partner, we may receive details to facilitate collaboration.
  
  

How We Use Your Information

We use the information we collect for the following purposes:

• To provide our event management services
  
  
• To communicate with you regarding event details, updates, and inquiries
  
  
• To send promotional materials, newsletters, and marketing communications, if you have opted in
  
  
• To personalise your experience on our website
  
  
• To improve our services and respond to your feedback
  
  
• To comply with legal obligations
  
  

Legal Basis for Processing

We process your data based on the following legal grounds:

• Performance of a contract: To fulfil event management services as requested by you.
  
  
• Legitimate interests: To provide and improve our services, marketing, and customer support.
  
  
• Consent: Where we have obtained your explicit consent to use your information (e.g., for marketing purposes).
  
  
• Legal obligation: To comply with any applicable laws or regulations.
  
  

Cookies and Tracking Technologies

We use cookies and other tracking technologies to increase your experience on our website, track usage patterns, and improve our services. Cookies are small data files stored on your device.

Types of Cookies Used

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function (e.g., session cookies).
  
  
• Analytical Cookies: Help us understand how visitors use our site and improve our content.
  
  
• Marketing Cookies: Used to track your interests and deliver personalised advertising.
  
  

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymise it.

Sharing Your Information

We may share your information with:

• Third-Party Service Providers: Partners who help us deliver services (e.g., event venues, caterers, or marketing platforms).
  
  
• Legal Authorities: If required by law or in response to legal processes.
  
  

We will never sell, rent, or trade your personal data to third parties without your consent.

International Data Transfers

Your information may be transferred to and stored in countries outside the UK, including for processing by third-party service providers. In such cases, we ensure that appropriate safeguards are in place to protect your data according to applicable laws.

Data Security

We take the security of your personal data seriously and implement industry-standard security measures to protect against unauthorised access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to the personal data we hold about you.
  
  
• Correction: Request corrections to any inaccurate or incomplete information.
  
  
• Deletion: Request that we delete your personal data (subject to certain conditions).
  
  
• Objection: Object to the processing of your data under certain circumstances.
  
  
• Data Portability: Request to receive your data in a structured format.
  
  
• Withdraw Consent: Withdraw consent for data processing, where applicable.
  
  

If you wish to exercise these rights, please contact us using the details provided in the “How to Contact Us” section.

Marketing and Communication Preferences

You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly. Even if you opt out of marketing communications, we may still need to contact you regarding event-related matters.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete such information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated date at the top. We encourage you to review this policy periodically for the latest information on how we protect your data.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: [Insert Email Address]
  
  
• Phone: [Insert Phone Number]
  
  

Address: [Insert Company Address]