Incentive Travel Agency
Incentive travel agency designing and delivering reward trips: qualification campaigns, destination management, flights, hosting and 24/7 traveller support.
- HQ, delivering worldwide
- LondonHQ, delivering worldwide
- Production, logistics, delegates
- End to endProduction, logistics, delegates
- Named leads, load-in to derig
- On siteNamed leads, load-in to derig
- Custom event strategy
- Dedicated lead manager
- Global execution
Pearl Lemon Events operates as an incentive travel agency for corporate reward programmes, handling destination selection, flights and transfers, hotel contracting, experiences, and on-trip hosting for qualifying groups.
An incentive programme has to feel effortless to the winners and be fully accounted for to finance — that means duty of care, tracked spend and a hosted team on the ground.
What an incentive programme includes
- Destination sourcing, site inspection and hotel contracting
- Winner communications, registration and personal travel arrangements
- Flights, transfers, rooming and dietary/accessibility handling
- Experience programme: private venues, activities, dinners and hosted evenings
- Full-time UK hosts on the ground for the duration of the trip
- Duty-of-care, insurance and 24-hour contact arrangements
How projects are sized
Costs follow scale and complexity. Tell us which band you're in and we'll come back with a written scope and a costed breakdown.
- Small top-performer trip
- Single destination, one hotel, hosted for a long weekend.
- Regional incentive
- Multiple arrival points, group activities and a gala evening.
- Global winners programme
- Multi-continent travel, staggered arrivals and a full hosted week.
We take on programmes with budgets from £50,000 upwards. Share your delegate numbers, cities and budget band in the enquiry form and you'll get a written scope back. Send your brief to the events team.
What to include in your event brief
- • Target date, city or cities and venue status
- • Expected in-person and remote audience numbers
- • Required production, travel, logistics or hospitality workstreams
- • Working budget band and procurement deadline
Running a formal supplier process? Review our capability statement or use the event management RFP route.
Delivering at conference scale
We support corporate delegations and client programmes at major international conferences, including MIPIM, Cannes Lions, MWC Barcelona and Web Summit, alongside the conferences, congresses and summits we run end to end for clients.
Incentive programmes are run with named hosts on the ground and a 24-hour contact for the duration, so travel changes are handled without the winners managing them.
- Multi-country delivery
- One central team, local suppliers appointed and managed in each host city.
- End-to-end scope
- Production, AV, logistics, travel, delegate management and hospitality in one contract.
- On-site management
- Named event managers and technical crew on site from load-in through to derig.
See the delivery detail in our event and hospitality case studies. Running a tender? See how we respond to an event management RFP.
Incentive travel that people actually compete for
An incentive trip is a commercial instrument, not a holiday. It has to be desirable enough to change behaviour during the qualification period, and flawless enough afterwards that the next campaign sells itself. We design the programme, run the qualification communications and deliver the trip end to end.
What we handle
Programme design, destination shortlisting and budget modelling
Qualification communications and campaign materials
Destination management, venue and hotel contracting
Flights, transfers, rooming lists and traveller documentation
Experiences, private dining, entertainment and gifting
On-site hosting, travel desk and 24/7 traveller support
Risk assessment, insurance requirements and duty-of-care planning
Running the trip
Before departure
Travellers get clear documentation, a single contact for changes, and their dietary, accessibility and rooming requirements captured once and applied everywhere.
Book A CallIn destination
Our hosts travel with the group. Transfers are marshalled, timings are held, and anything that goes wrong is fixed without the group noticing.
Book A CallAfterwards
Full reconciliation, feedback capture and the content assets you need to promote the next qualification period.
Book A CallWhat an incentive programme involves
Programme design, qualification criteria and communications to qualifiers
Destination and property sourcing, contracting and rate negotiation
Group air travel, transfers, rooming lists and manifests
Activity programming, dine-arounds, gala evening and private experiences
On-site hosting and 24/7 support for the duration
Budget control, supplier payment and post-programme reporting
Who books incentive travel with us
Sales leadership rewarding top performers, channel teams running partner and dealer incentives, and HR or reward teams delivering recognition programmes that have to feel materially better than a normal company trip.
Scale and budget
We take on incentive programmes with budgets from £50,000 upwards, for groups from twenty qualifiers to several hundred.
Related services
Corporate hospitality for hosted guest experiences
Event travel management for group flights and transfers
Delegate management for registration and manifests
Executive events for leadership and top-performer programmes
Multi-city event programmes when the incentive travels between destinations
Corporate group event planning for the group logistics layer
Frequently Asked Questions
Everything teams usually ask before we start planning together.
Yes. The campaign that drives qualification is part of the programme, because the trip only pays back if the right people chase it.
You Can Find Pearl Lemon Events In
One team, one standard of delivery — wherever your audience is.
London, UK
Global HQ
New York, USA
North America
Dubai, UAE
Middle East
Berlin, EU
Europe Hub
Singapore
Asia Pacific
Global Remote
Hybrid / Virtual
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